Part 2 of 3: Managing the CrowdStrike Crisis and Industry Reactions

CrowdStrike Corporate Crisis: Award For 'Most Epic Fail

The CrowdStrike incident went down as the biggest global tech outage ever, according to numerous accounts.

In a statement released the day of the outage, Chief Executive George Kurtz said: "I want to sincerely apologize directly to all of you for the outage. All of CrowdStrike understands the gravity and impact of the situation. We quickly identified the issue and deployed a fix, allowing us to focus diligently on restoring customer systems as our highest priority."

Meanwhile, the company's president, Michael Sentonas, offered a lighthearted moment at a recent industry conference when he accepted a trophy for the industry's "most epic fail." It's sort of the equivalent of an actor accepting a Razzie award.

"Definitely not the award to be proud of, or saving," Sentonas told the crowd at the Def Con show in Las Vegas. "I think the team was surprised when I said straight away that I would come and get it. We got this horribly wrong. We've said that a number of different times."

Sentonas said he would take the award back to the company's headquarters in Austin, Texas, and display it prominently.

"I want every CrowdStriker who comes to work to see it because our goal is to protect people," he said. "We got this wrong and I want to make sure everybody understands these things can't happen."

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